Guides and product education

Shopify product compliance resources

Explore practical guides for collecting product information from suppliers, organising supporting documents, and publishing eligible approved information in Shopify.

GPSR and product safety

Understand the information workflow before collecting data

Start with the GPSR-related information categories a Shopify merchant may need to manage, then decide which fields and records are relevant to each product.

Shopify GPSR information workflow

Review manufacturer, Responsible Person, product-identification, warning, instruction, approval, and publication concepts.

Explore GPSR information

Display approved safety information

See how eligible approved fields move from the merchant record to the configured Shopify theme app block.

Read the storefront guide

Supplier information

Prepare focused, product-scoped supplier requests

Clear product references and precise questions reduce ambiguity and make every submitted field easier for the merchant to review.

Request product information from suppliers

Prepare the supplier contact, product references, requested fields, supporting files, and response date before sending.

Read the request guide

Supplier compliance and information requests

Understand the private-link workflow, correction rounds, merchant decisions, and request history in ComplyDock.

Explore supplier requests

Supporting documents

Keep files connected to product and review context

A useful document record includes its purpose, related product, supplier submission, review state, and available issue or expiry dates—not only a filename.

Product compliance document checklist

Use a practical checklist for product context, document type, dates, merchant decisions, and follow-up.

Open the document checklist

Product compliance documents

Learn how ComplyDock keeps supported supplier files private, reviewable, and connected to Shopify products.

Explore document management

Documentation and help

Move from education to product setup

The resource hub explains the workflow. The documentation covers the practical setup sequence inside ComplyDock, while the FAQ answers common product and plan questions.

ComplyDock documentation

Follow the operational path from Shopify product synchronisation and supplier assignment to review and publication.

Open documentation

Frequently asked questions

Find answers about supplier access, documents, review decisions, plans, privacy, and storefront publishing.

Read the FAQ